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Frequently Asked Questions

What is a GrailCrate?

‣ GrailCrates are Hypebeast mystery boxes that contain rare clothing items worth more than the retail price of the box. All items are guaranteed to be 100% authentic. Each GrailCrate varies in price with many different brands. All GrailCrates have the option for your personal sizing so you won’t be stuck with clothes that don’t fit! You can expect only the most exclusive Streetwear releases in your box as we make it our goal to stock up on the newest trends.

Are GrailCrates legit?

‣ 100%. All items that come in our Mystery Boxes are guaranteed to be 100% authentic. We source from legit suppliers and companies to get you the most recent trends. Everything that is put into your box is handpicked and guaranteed to be 100% authentic Streetwear.

Will the Product be Brand New or Used?

‣ The condition on every item in your GrailCrate will always be 9/10 or higher! This means that every item in your mystery box will have absolutely no flaws.

I'm not from the United States, can I order a GrailCrate?

‣ Unfortunately we do not ship worldwide yet, but we do ship to all 50 states.

Can I choose my Size?

‣ Yes, on all boxes you can choose your size so you won't be stuck with clothing that does not fit! It's recommend for Bape that you go one size higher, everything else is true to size.

How long will my GrailCrate take to Ship?

‣ All GrailCrates are shipped out 3-5 days after order. However, due to Covid-19 shipping updates please be patient because we can not guarantee normal shipping times. Tracking emails will be sent as soon as the orders have been fulfilled.

Do you accept returns?

‣ Currently we do not accept refunds or returns on our GrailCrates. In some cases we can do an exchange if there is a sizing issue. All sales are final.

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